Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

AHCWRK521 Mapping and Delivery Guide
Plan, implement and review a quality assurance program

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency AHCWRK521 - Plan, implement and review a quality assurance program
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine QA objectives for the workplace
  • Assess future market requirements for quality assured products
  • Identify relevant QA programs and costs
  • Assess strategic benefits of a QA program
       
Element: Plan the QA program and develop implementation strategies
  • Define product quality standards
  • Audit current status of products and operations
  • Evaluate and cost industry QA programs
  • Select QA program based on a cost benefit analysis
  • Document required processes and practices in the QA program manual and prepare an implementation plan
       
Element: Implement the QA program
  • Document instructions defining task and process requirements
  • Introduce or consult on changes to processes and practices
  • Implement contractor and staff training3.4 Establish processes to monitor and verify product quality
  • Introduce recording systems
  • Validate operating instructions under conditions to verify their suitability
  • Analyse problems and issues
  • Undertake corrective and preventative actions to resolve problems and issues
  • Conduct system analysis
  • Establish reporting formats
  • Implement mechanisms for gaining feedback information
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Assess future market requirements for quality assured products 
Identify relevant QA programs and costs 
Assess strategic benefits of a QA program 
Define product quality standards 
Audit current status of products and operations 
Evaluate and cost industry QA programs 
Select QA program based on a cost benefit analysis 
Document required processes and practices in the QA program manual and prepare an implementation plan 
Document instructions defining task and process requirements 
Introduce or consult on changes to processes and practices 
Implement contractor and staff training3.4 Establish processes to monitor and verify product quality 
Introduce recording systems 
Validate operating instructions under conditions to verify their suitability 
Analyse problems and issues 
Undertake corrective and preventative actions to resolve problems and issues 
Conduct system analysis 
Establish reporting formats 
Implement mechanisms for gaining feedback information 

Forms

Assessment Cover Sheet

AHCWRK521 - Plan, implement and review a quality assurance program
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AHCWRK521 - Plan, implement and review a quality assurance program

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: